ITIL®4 Foundation 2 Days Certification Training in Bangkok

วันที่ 19-20 พฤศจิกายน 2563 (9.00-18.00)

สถานที่ Online

Day 1

Introduction to IT Service Management
Why ITIL®4?
Understanding the Key Concepts Of Service Management
ITIL ® Guiding Principles
4 Dimensions Of Service Management
Components Of ITIL Service Value System
ITIL Service Value Chain

Day 2

Recap Day 1
Purpose and Key Terms of 18 ITIL ® Practices
Case Study
Mock Exam

Other course you might be interested: PMP | CAPM | LSSBB | LSSGB | CBAP | PMI-ACP | Big Data | DevOps | Data Science | CSM | TOGAF® 9.2

Training Venue:

Venue will be confirmed to the classroom participants one week prior to the workshop start date and online participants will get the session attendance link before 4 - 5 days of the training start date.

Contact Information:
Email: byrne@learnersink.com
Phone: +1 (408) 444-7579