Microsoft Discovery Hour: Agentic Customer Experience (CX)

วันที่ 21 มกราคม (10.30-11.30)

สถานที่ Online


Live interpretation will be available in Mandarin, Japanese, Thai and Bahasa Indonesia via KUDO, with captions in Simplified Chinese and Traditional Chinese. Find out more about KUDO

Join us for this executive session to explore how generative AI and intelligent agents are transforming customer experiences and streamlining operations, with real-world examples and practical insights. Ideal for professionals in sales, marketing, service, or IT decision-making roles looking to leverage AI to enhance engagement and optimize business processes.

Explore how Dynamics 365 and Microsoft 365 Copilot deliver agentic customer experiences (CX), helping organizations drive higher revenue and CSAT. See live demos of the latest innovations and hear about Microsoft’s AI vision to transform revenue-generating functions.

What You’ll Learn:


Discover how leading organizations are leveraging a unified platform and data to elevate CX, accelerate revenue growth, streamline workflows
See how generative AI, agentic capabilities are driving measurable improvements in productivity, cost efficiency, and customer satisfaction
Leave with actionable insights and real-world examples to help you scale agentic adoption across your organization

Register now to secure your spot and lead the way in transforming sales and service with AI-driven customer experiences!

จัดโดย Microsoft

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